Maybe I would say "observe people", and wonder why they behave the way they behave. Social design to me is a way to reach and hopefully influence our society's behaviour (in a positive way). We cannot do it if we don't deeply understand the people's needs and mistakes.
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Observe people
Communication
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In response to Incomplete Social Design Manifesto, posted by George Eid,
in the thread Incomplete Social Design ManifestoPosted June 19, 2007
By veronica
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