The link is to a blog for an on-going(spring 2008) project done at Designschool Kolding, Denmark by 3rd year Indutrial Design student Mir Toftemark Nielsen and 3rd year Interactione Design student Mads Crone Köser.
The project is a bachelors project that aims to improve the passenger experience and flow in airports. Creating a platform of service design with the user in center and from that make a more physical design solution.
Please come back and follow our process and if you have any questions, feedback, knowledge, cool links or whatever feel free to leave a comment.
http://flowinairports.wordpress.com/