I really like your topic and I also feel same thing when I had to go hospital or those facility. I think the topic is definietly connected to practical issue same as my issue. But as we talked about our topic the other day, the point at this is the communication I think. One thing I am always wondering is the product design as a solution of those problem should be just affective between physical solution and patient, for example, patient has a difficulty to understand what medicine they should take, and the solution is just put a communicatable label on it?? Or more than that...?