Recent years have witnessed an explosion of new Information and Communication Technologies (ICTs). ICTs are now the buzzword in both the technology and business worlds. The rapid expansion of enabling infrastructures has led to an unparalleled use of ICTs in the corporate and business sectors. These ICTs have allowed companies and businesses to strengthen their environments, offer high-end products as well as state-of-the-art services, and also reach out to hitherto unexplored markets. The impact of ICTs in the business world has been well documented and discussed.
There is also a parallel surge in the use of ICTs by organizations that serve and work in the developing world. Conferences such as the WSIS laid the foundation for a more in-depth look at how development organizations, both in the North and in the South, are using ICTs. The synergy between infrastructure and knowledge creation, the development of Intranet and Extranet applications, content and information management, partnerships between social capital and technology, amongst others, are now approaching the forefront as important research, development and professional themes and agendas.
Organizations such as the United Nations Development Programme(UNDP) and others have begun to invest a significant portion of their time, money and effort in these technologies to strengthen their operational functions and outreach. Many organizations in the South are following suit.
ICTs are also gaining popularity in some of...